Privacy Policy

Last Updated: October 2025

Allinya connects Guests and Practitioners for live healing and guidance sessions. We are committed to protecting your privacy and being transparent about data collection and usage.

Data We Collect

• Account Data: Name, email, country, avatar image
• Session Data: Session metadata, duration, participants
• Payment Details: Processed via Stripe (we do not store full card numbers)
• Device Analytics: Device type, OS version, app usage patterns
• Communication Logs: Messages, reviews, and session chat history

How We Use Your Data

• Account Management: Create and maintain user profiles
• Payments: Process session payments via Stripe Connect
• Safety Audits: Monitor for abuse and ensure platform safety
• Reminders: Send SMS notifications via Twilio for upcoming sessions
• Analytics: Improve platform performance via Supabase
• Fraud Prevention: Detect and prevent fraudulent activities

Storage & Security

Your data is hosted on Supabase (PostgreSQL with encryption). Payment processing is handled by Stripe (PCI-DSS Level 1 compliant). We implement industry-standard security practices including encrypted connections and secure authentication.

Data Retention & Deletion

We retain data for the minimum legal period. You may request deletion at Mathieu.sun.official@gmail.com. Upon request, we will permanently remove your account within 30 days.

Third-Party Data Sharing

We share data only with essential service providers: Stripe (payments), Twilio (SMS), Agora (video), Supabase (database). We do not sell your data to advertisers.

Your Rights

You have the right to access, export, delete, correct your data, and withdraw consent. Contact us at Mathieu.sun.official@gmail.com.

Age Requirement: 18 years or older